Important Information For All Groups

1. Review the Museum's programs and write down any questions you may have.
2. Determine at least two dates and times when you may be able to schedule your visit.
3. Check on the availability of your transportation for these dates.
4. Call the museum reservation line at 803.343.2163, or email becky@columbiamuseum.org and provide the following information:
1. Name of contact person
2. School or organization and address
3. Telephone number with area code
4. Age or grade level for school tours
5. Size of group
6. Title of program requested
7. Two possible dates and times for the tour
8. Any special needs your group might have

If the date and program you selected are available, you will receive a reservation packet including transportation directions, pre-visit activities, and an invoice (non-refundable) to confirm your group’s program.

Group Tour Policy

Arrival Time: Please arrange for your group to arrive fifteen minutes before your scheduled program.

Late Arrival: Flat tire? Bad weather? Sick child? Please call us if you know that you are running late! We will make every effort to accommodate you or to reschedule the program. Remember that tours are tightly scheduled. Groups that fail to arrive within fifteen minutes of the scheduled time without prior approval will forfeit their reservation. NO EXCEPTIONS!

Group Size: A minimum of ten students (school groups) or adults (adult groups) constitute a group.

Payment: A non-refundable reservation deposit of $35 (school groups) or $80 (adult groups) will be charged for every reservation. Admission fees are due upon the time of arrival and are requested to be paid in one payment form.

Cancellations, Rescheduling, and Other Changes: The Museum will work with you to select another date if needed; however, rescheduled dates are subject to availability.  Call Becky at 803.343.2163 or email Becky@columbiamuseum.org is you need to cancel or reschedule your reservation as soon as possible. Also, please let us know if the size of your group varies significantly from that listed on your confirmation. If your group decreases to fewer than ten participants, you are still required to pay the minimum group rate.

Special Needs: Please inform us of any special needs that your group members may have when you book your reservation. This allows our staff adequate time to insure that these needs are met. For those with physical disabilities, the Museum offers full accessibility.

Identification: Identification tags with a child’s name clearly printed are requested and enable our Volunteer Educators to personalize your program.